Customer Support
If you have any issues while using the poker room, Juicy Stakes makes it easy to find answers. Start by checking out the FAQ on the website for answers to many common questions. The FAQ is relatively comprehensive and covers account queries and questions about playing poker in the poker room.
If you need additional assistance, log in and visit your account page. There you will find a link for support. This will launch Live Chat support. Live Chat is available 24-7 with English-speaking agents.
We contacted customer support and connected to an agent in about two minutes. The agent was very helpful, but we did notice that he had to research every question asked. Typically, when we encounter this, it is because the poker room uses a third-party service for support.
Overall, we found Live Chat support helpful, but you will need to be patient when working with them.