Customer Service
If we’re being honest, the customer service at Instaspin could use some improvement. Currently, the only ways you can get in touch with their team is through the Live Chat function and email. While the team was helpful, the live chat method does have its limitations, especially if you have a problem that requires a paper trail.
The FAQ page is built into the Live Chat widget, but finding it took some patience. The FAQs cover a lot of topics, and it’s nice that they’re searchable, but it would be a better user experience if it were a standalone page instead.